User support
Sign-in, invitations, players, wishlists, payments or a technical issue during a game.
Need help with a game, planning a company Secret Santa or have a partnership idea? Choose the right topic so your message reaches the right person straight away.
Choose a contact topicWe use a separate email for each type of enquiry. If you are unsure, choose the general address and we will pass your message to the right person.
Sign-in, invitations, players, wishlists, payments or a technical issue during a game.
Secret Santa for a large company, invoices and documents, multiple teams or personal assistance.
Joint projects, gift brands, shops, content and integrations with the Bazhannya ecosystem.
Suggestions, comments, press enquiries or anything that does not fit another category.
If messaging is more convenient, contact our support bot. Describe the issue in one message and attach a screenshot if it helps explain what happened.
@secretsanta_support_botA few details will help us understand the situation immediately and avoid unnecessary follow-up questions.